Frequently Asked Questions
BOOKINGS
Single Occupancy means that only one person will be staying in the room. The rate is based on one individual’s use of the room, and no additional guests are expected.
Double Occupancy means that two people will be sharing the room. Please note that our policy does not involve arranging or assigning roommates for individual travelers. Double Occupancy is for family or friends wanting to share a room, and each tour participant must purchase a tour package.
No. As a single traveler, you will have to book a single occupancy tour package. We do not arrange or assign roommates for individual travelers.
PLANNING THE TRIP
Before you depart from your country, we highly recommend purchasing travel insurance and travel health insurance to provide coverage for unforeseen or emergency circumstances that may occur before or during this trip. Please ensure that the coverage includes protection for cancellation, personal injury, medical expenses, personal liability, loss of personal property, and COVID-19-related expenses.
We recommend that you fly into either Incheon International Airport or Gimpo International Airport, depending on the country you are departing from.
We do not arrange hotel reservations outside of the tour dates. However, we recommend using hotel booking websites such as Agoda, Expedia, and Kayak to search for accommodations before and after the tour. The tour starts in Hongdae and ends in Central Seoul.
If you are arriving from Incheon International Airport or Gimpo International Airport, we recommend taking the AREX (Airport Railroad Express) to reach Hongik University Station. You can conveniently purchase the AREX tickets at the airports. We are checking in at the Mercure Ambassador Seoul Hongdae, a 9-minute walk from Hongik University Station.
Another convenient option is to catch a taxi. Exit the Passengers Terminal and follow the signs towards the Taxi Stand. At the stand, there are often workers who speak English who can help you with any questions. Taxi’s accept credit card or cash.
The tour ends around 8 pm after the farewell dinner in Central Seoul.
We recommend using the KakaoMap app, the No.1 Map in Korea, to navigate your destination. It supports English language options and provides transportation information.
We recommend checking out the Klook App to search for a prepaid SIM card or 4G Pocket Wifi prior to departing from your country. You can conveniently pick it up at the airport upon your arrival.
Before arriving in Korea, you can exchange your foreign currency for South Korean Won at your major local banks. If you need to exchange money in South Korea, you can still exchange your foreign currency for South Korean Won at the airport upon arrival. There are Korean bank booths available at the airports.
Yes, Visa, Mastercard, American Express, and other major credit cards are accepted at hotels, department stores, and general shops.
Most businesses in Korea prefer and accept payments made by credit card or cash.
BEFORE THE TOUR
Please ensure that you arrive in Korea prior to your tour start date. Upon arrival, you will need to make your own arrangements to reach the Mercure Ambassador Seoul Hongdae. The check-in process will take place between 3 pm and 4 pm, and the tour will begin at 4 pm.
The starting point of the tour is at the Mercure Ambassador Seoul Hongdae. The check-in process will take place between 3 pm and 4 pm, and the tour will begin at 4 pm.
If you are arriving from Incheon International Airport or Gimpo International Airport, we recommend taking the AREX (Airport Railroad Express) to reach Hongik University Station. You can conveniently purchase the AREX tickets at the airports. We are checking in at the Mercure Ambassador Seoul Hongdae, a 9-minute walk from Hongik University Station.
PAYMENTS
We do not provide installment payment plans for our tour. However, we request that you make a full payment during the checkout process.
TERMS AND CONDITIONS
Please refer to this link to review the Terms and Conditions.
OTHERS
Yes! Jeanie will lead live wellness sessions on all tours.
Our tour policy requires participants must be 19 years old or older. We will be offering a cultural experience involving Korean alcohol. It is important to note that the legal drinking age in Korea is 19 years old and older.
If the tour is sold out, we recommend joining our waitlist. You can sign up for the waitlist by visiting our waitlist page at https://noonasnoonchi.com/
Currently, we can only assist and support through email communications. Please email the tour team at nntours@noonasnoonchi.com.